Performance Figures

On-Time Delivery performance

Quarter	Month	On Time Delivery Performance - % Success	On Time Delivery Performance - % Target
1st Qtr	January	92.2%	95.0%
	February	93.9%	95.0%
	March	89.0%	95.0%
2nd Qtr	April		95.0%
	May		95.0%
	June		95.0%
3rd Qtr	July		95.0%
	August		95.0%
	September		95.0%
4th Qtr	October		95.0%
	November		95.0%
	December		95.0%

Quality

Quarter	Month	Internal Non Conformance Reports				Customer Non Conformances							Customer Feedback
		NCRs	Target	NCRs % Against Orders	NCRs % Target	All NCRs	Customer Issue	No Fault Found	Confirmed NCRs	NCRs % Against Orders	NCRs % Target	Cumulative Customer NCRs %	Positive Feedback
1st Qtr	January	11	12	2.9%	<1%	7	0	0	7	1.8%	<1%	0.6%	0
	February	5	12	1.2%	<1%	13	0	0	13	3.2%	<1%	1.7%	1
	March	6	12	1.5%	<1%	9	0	0	9	2.3%	<1%	2.4%	2
2nd Qtr	April		12		<1%						<1%
	May		12		<1%						<1%
	June		12		<1%						<1%
3rd Qtr	July		12		<1%						<1%
	August		12		<1%						<1%
	September		12		<1%						<1%
4th Qtr	October		12		<1%						<1%
	November		12		<1%						<1%
	December		12		<1%						<1%

Health & Safety Incidents

Quarter	Month	Actual	Near Miss	Risk Observation
1st Qtr	January	3	0	0
	February	5	0	3
	March	4	0	3
2nd Qtr	April
	May
	June
3rd Qtr	July
	August
	September
4th Qtr	October
	November
	December